The Awards Keep Coming In
Posted by Tony & Cheri on May 28, 2014
We have just been awarded a 2014 Certificate of Excellence by Tripadvisor, the world’s largest travel website. This comes shortly after we won the prestigious TripAdvisor 2014 Travelers’ Choice Award for Best Bargain Hotel earlier this year.
We’re very proud to say that the Luna Blue was the only hotel in the popular Mexican resort town of Playa del Carmen to receive a Travelers’ Choice Award for Best Bargain Hotel in 2014!
For a small 18-room hotel owned by an American couple living in the paradise of Mexico’s Caribbean coast to receive such honors is very gratifying. These days, the travel industry seems to focus more and more on large all-inclusive properties and giant chain hotels. So when a small place like ours wins these awards, it shows that people’s opinions matter at least as much as corporate marketing campaigns.
What makes these awards especially meaningful to us is that just over a year ago, we were engaged in a David and Goliath dispute with the giant online booking site Expedia. Expedia’s unfair attempts to stop people from booking with our hotel caused us a lot of damage and worry. Yet, after the story of our battle for survival caught the attention of social media site The Verge and news sites such as SFGate and others, the story of a small independent property going against a mega corporate giant went viral. Expedia was forced to back down and leave us alone. Winning these awards is made all the sweeter for having survived this difficult time.
The Travelers’ Choice Award is awarded to less than 2% of all hotels worldwide. The Certificate of Excellence is given only to the top 10% of hotels worldwide. Both are based on consistently high reviews and ratings from hotel guests. This is the third consecutive year the Luna Blue Hotel has won a Certificate of Excellence and the second consecutive year it has won a Travelers’ Choice Award.
The Luna Blue Hotel is located in the heart of Playa del Carmen, Mexico. We are a place for travelers–not simply tourists–and we cater to those who want to explore the beauty, food and culture of Mexico and not be limited to the cookie-cutter experience of giant Vegas-style mega resorts. We will work hard to always be Playa del Carmen’s best bargain hotel and will continue to be grateful to our guests and friends for all of their support.
After we won the Traveler’s Choice award, we celebrated at the Luna Blue Bar and asked guests to pose with the award. The photos here are from that night.